In brief: waveBOXstudio collects the information you choose to send through the contact form or by email, along with limited technical and activity information needed to operate, understand, and secure the website. Personal information is not sold.
1. Overview
This Privacy Policy explains how waveBOXstudio ("waveBOXstudio," "we," "us," or "our") handles information in connection with waveboxstudio.com and the features made available through it (the "Site").
By using the Site, you acknowledge the practices described here. If you do not agree, please do not submit personal information through the Site.
2. Information we collect
Information you provide. When you use the contact form or email us, we may receive your name, email address, telephone number, subject, message, and any other information you choose to include. If you inquire about an artwork, commission, installation, acquisition, or certificate of authenticity, we may also receive the details necessary to respond and, if you proceed, to document the transaction and provenance.
Information collected automatically. When you use the Site, our hosting infrastructure and limited activity-logging tools may receive technical information such as your IP address, browser or device type, requested page, referring page, date and time, and basic interaction events. For example, the Site may record a visit or that a displayed YouTube work was played, together with the relevant work or video identifier.
We do not intentionally collect sensitive personal information through the Site. Please do not include confidential or sensitive information in a general contact message.
3. How we use information
We may use information to:
- respond to questions, acquisition inquiries, commission requests, and support needs;
- operate, maintain, troubleshoot, and secure the Site;
- understand general Site usage and improve presentation, performance, and content;
- prepare or administer a transaction, installation, license, certificate, authenticity record, or provenance record you request;
- protect our rights, prevent misuse, and comply with legal obligations; and
- send updates only where you have requested them or where applicable law otherwise permits.
6. Retention and security
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business and provenance records, resolving disputes, securing the Site, and meeting legal obligations.
We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure. Information may be processed in countries other than your own, where privacy laws may differ.
7. Your choices and privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of certain personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent.
To make a request, email contact@waveboxstudio.com. We may need to verify your identity and may retain information where permitted or required by law. You can also manage third-party cookies through your browser and your relevant provider settings.
8. Children's privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and, where appropriate, delete it.
9. Updates to this Policy
We may update this Privacy Policy as the Site or our practices evolve. The revised version will be posted on this page with a new effective date. Material changes may also be highlighted on the Site where appropriate.
10. Contact
For privacy questions or requests, contact:
waveBOXstudio
contact@waveboxstudio.com